Acer Laptop Shutting Down without Warning (Even on Full Battery): Here’s the Fix!


Last week, I purchased a brand new laptop to work on since an upgrade was much needed. I got an Acer Aspire that had some pretty solid specifications and it does work great. The only problem it has are some random shut downs without any apparent reason. Fortunately, I think I might have found a fix and I am here to help you fix the Acer laptop shutting down randomly as well.

Apparently – and unfortunately – this is a pretty common thing with newer Acer laptop models. There are many people complaining about the same thing: their laptop shuts down without a warning at completely random intervals.

There doesn’t seem to be anything causing these shut downs, but they always occur when the charger is not plugged in – but even if the battery is full.

I started to get these random shut downs of my Acer Aspire and at first I didn’t even think it was a problem. You know, since the laptop was brand new and everything seemed to be working flawlessly, I thought that it might be a Windows update causing it or something similar.

But after a while it was pretty obvious: there’s a problem with my laptop as it shouldn’t shut down randomly and without me instructing it to do so. Therefore, I decided to find a fix for this.

And fortunately an extremely simple one seems to have done wonders for me. I am sharing it below, together with two other potential fixes in case my recommended one doesn’t work.

NOTE: Before attempting any of these fixes yourself, remember that a laptop should not shut down randomly – no matter what the cause is. Therefore, if it’s still in warranty, it’s probably best to send it to be replaced or repaired.

The only reason why I didn’t follow this route was that I personally installed Windows 10 on my new laptop and spent over a day downloading programs, saving passwords and copying files from my old laptop to this one.

Just going through this again sounded like a nightmare. But in most cases, it’s best to just send it back and get a new product that works flawlessly from the start.

However, if you want to try and fix the Acer laptop shutting down randomly problems by yourself, you have a few options. Here’s the fix that seems to have done the job for me:

Shut down your laptop and turn it around. Use a screwdriver and tighten all the screws that you can see on the back board. You will be surprised (at least I was!) to see that some are VERY loose.

Don’t tighten them too much – so don’t use all your force to do it – but gently tighten them all a bit. For some unknown reason (maybe some contacts not making it as they should), this seems to have fixed the problem for me – and many others who have tried it.

But if this doesn’t fix it for you, you can try two other potential fixes to prevent your laptop from randomly shutting down without a warning:

1. Reset your laptop’s battery

First, shut down your laptop and turn it around. Get a needle or a paper clip and find the small hole near your battery. Insert the needle/paper clip and press for about 4-5 seconds. Keep the laptop shut down for about 10 minutes, then plug in the charger and restart it.

If you want to make sure that you’re doing everything right – or if you can’t find the small hole to reset your battery – your best bet is to head over to YouTube and search for a video showing you how to do it based on your laptop model. Even if have an Acer laptop, the small hole will be positioned in various places depending on the model.

2. Update your BIOS

This takes quite a bit of time and dedication and should only be attempted if the other two methods fail. Updating your BIOS is not really recommended in most cases – but in some cases, like having your laptop shutting down randomly, it helps.

The process is a bit complicated, but you can find instructions on how to do it here.

Just make sure, before you attempt to update your BIOS, that there is indeed an update available for your model. And only do it if everything else failed to fix your problem.

In my case and most cases out there, simply tightening the screws a bit solves the problem like magic. So definitely try it first and you might be surprised to find out that such a simple fix works!

Finally, if none of the fixes above work, the problem might be laying somewhere else. Your laptop might be overheating and restart because of this – so you can check out the temperature installing a free program for this, but it’s very unlikely that overheating is the cause unless you’re using it to play games.

If you have this strange problem of your Acer laptop randomly shutting down without an apparent reason, feel free to comment below especially if you managed to find a fix that was not listed in this article.


  1. Been having this problem for about 3 weeks which coincides with my partner typing up a document for herself she never usually does this. Whenever i tried it seemed to work fine for me then i noticed her wearing her fitbit and i asked her to remove the fitbit when typing and happy days no laptop crashing then she hovered the fitbit over the touchpad and the magnet in the fitbit stuck to the touch pad so i think if you are typing with a fitbit or tracker or maybe smart watch it might trick the keypad into thinking the lid is closed and shut down the screen. hope this helps for anybody.

  2. Hi My problem is similar with random shut downs. BUT, my laptop Aspire ES1 523-231L works perfect on battery but switches off when I plug in the charger to the mains electric. It is the original charger and I have tried in several places other than home (hotels etc.). I can’t find an obvious fix. Can anyone help, please?


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