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Acer Laptop Shutting Down without Warning (Even on Full Battery): Here’s the Fix!

Acer Laptop Shutting Down without Warning (Even on Full Battery): Here’s the Fix!

I still remember when I purchased a brand new laptop to work on since an upgrade was much needed. I got an Acer Aspire that had some pretty solid specifications and it does work great. The only problem it has is that is shuts down randomly without an apparent reason. Fortunately, I found the fix and I will share with you in today’s article.

Yes, you might be tempted to consider the laptop broken (that’s what I thought, especially since it was a new purchase), but you can also try my recommended fixes for the Acer laptop shutting down randomly before sending it back or for a fix.

Apparently – and unfortunately – this is a pretty common thing with newer Acer laptop models. There are many people complaining about the same thing: their laptop shuts down without a warning at completely random intervals, with no apparent reason.

There doesn’t seem to be anything causing these shut downs, but they always occur when the charger is not plugged in – but even if the battery is full.

I started to get these random shut downs of my Acer Aspire and at first I didn’t even think it was a problem. You know, since the laptop was brand new and everything seemed to be working flawlessly, I thought that it might be a Windows update causing it or something similar.

But after a while it was pretty obvious: there’s a problem with my laptop as it shouldn’t shut down randomly and without any sort of prior warning. Therefore, I decided to find a fix for this before sending it back.

And fortunately an extremely simple trick has done wonders for me. After doing this, I used the laptop without a problem for two years now. And it only took a couple of minutes! So I am sharing what to do below, together with two other potential fixes in case my recommended one doesn’t work.

NOTE: Before attempting any of these fixes yourself, remember that a laptop should not shut down randomly – no matter what the cause is. Therefore, if it’s still in warranty, it’s probably best to send it to be replaced or repaired.

The only reason why I didn’t follow this route was that I personally installed Windows 10 on my new laptop and spent over a day downloading programs, saving passwords and copying files from my old laptop to this one.

Just going through this again sounded like a nightmare. But in most cases, it’s best to just send it back and get a new product that works flawlessly from the beginning. However, the fix recommended below should NOT void your warranty.

However, if you want to try and fix the Acer laptop shutting down randomly problems by yourself, you have a few options.

Here’s the fix that did the job for me:

Shut down your laptop, unplug the charger and turn it around. Use a screwdriver to tighten all the screws that you can see on the back board. You will be surprised (at least I was!) to see that some are VERY loose.

Don’t tighten them too much – so don’t use all your force to do it – but gently tighten them all a bit so they’re holding better. For some unknown reason (maybe some contacts not connecting as they should), this fixed the problem for me – and many others who have tried it. No more random shut downs from my Acer laptop!

But if this doesn’t fix it for you, you can try two other potential fixes to prevent your laptop from randomly shutting down without a warning:

1. Reset your laptop’s battery

First, shut down your laptop and turn it around. Get a needle or a paper clip and find the small hole near your battery.

Insert the needle/paper clip and press for about 4-5 seconds. Keep the laptop shut down for about 10 minutes, then plug in the charger and restart it.

If you want to make sure that you’re doing everything right – or if you can’t find the small hole to reset your battery – your best bet is to head over to YouTube and search for a video showing you how to do it based on your laptop model.

Even if you have an Acer laptop, the small hole will be positioned in various places depending on the model and it’s difficult to tell you here where it will be. But it’s not difficult to find it with a bit of extra research!

2. Update your BIOS

This takes quite a bit of time and dedication and should only be attempted if the other two methods fail and your laptop is no longer under warranty. If you still have it under warranty, it might be best to just send it back.

Updating your BIOS is not really recommended in most cases – but in some, like having your laptop shutting down randomly, it might help.

The process is a bit complicated, but you can find instructions on how to do it here.

Just make sure, before you attempt to update your BIOS, that there is indeed an update available for your model. And only do it if everything else failed to fix your problem.

In my case and most cases out there, simply tightening the screws a bit solves the problem like magic – as silly and unbelievable as it might sound. So definitely try it first and you might be surprised to find out that such a simple fix works!

Finally, if none of the fixes above work, the problem might be somewhere else. Your laptop might be overheating and restart or reset because of this – so you can check out the temperature installing a free program for this, but it’s very unlikely that overheating is the cause unless you’re using it to play games.

If you have this strange problem of your Acer laptop randomly shutting down without an apparent reason, feel free to comment below especially if you managed to find a fix that was not listed in this article.

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Wednesday 30th of September 2020

Thanks a lot buddy!! It actually worked. That reset button was the issue which was hovering my work. Did the same steps as u mentioned nd now laptop is working.


Friday 18th of September 2020

I have Acer e5 575g 73wx model.. and I have bought it 7-8 month ago.. and now it is getting shut suddenly... Over heating is not the problem, I don't know what actually problem is .. please say some solutions for it....

Calin Ciabai

Sunday 20th of September 2020

Have you tried the ones recommended in the article?

Lois Jou

Saturday 22nd of August 2020

there are 2 problem on my laptop first I plugin the charger but it's not working but sometimes it's work . second the laptop automatically turn off even it is fully charge.


Saturday 1st of August 2020

So, my wife's Acer Aspire E5-576 laptop started fritzing out last week. The screen glitches and then the whole thing shuts down and restarts. I didn't know about the battery reset button (although I noticed the hole and wondered what it was for), so I opened it up and disconnected the battery to reset it manually. None of the screws were loose. After reassembling it, it's still shutting down a minute or two after boot-up. I tried tightenting all the screws a little more, and resetting the battery, but it's still glitching and restarting. Now I'm worried there's a short somewhere not obvious, and the laptop is basically useless. Before I bring this in to the Nerd Herd and ask them to diagnose it, is there anything else I should try? It's not staying on long enough to try to update the BIOS.

Calin Ciabai

Saturday 1st of August 2020

Can't really give any extra suggestions, unfortunately. If it started acting like this after weeks/months or more of use, then it could be a different problem. Have you tried booting it in safe mode (assuming you use Windows) to make sure it's not a software-related problem?


Sunday 19th of July 2020

PLEASE HELP My laptop is acer e15 575g from many days its not getting charged continuous on off in charging and laptop switches off without warning and my data also doesn't save. I tried to change the charger but same problem it is not charging and i opened the whole laptop but nothing found and rested button to. But nothings happens i cant do any thing on it. When the charger is plugged in it behave random clicks and typing and lags but when not plugged in its normal but switches of anytime

Calin Ciabai

Monday 20th of July 2020

This is difficult to diagnose. I would try to switch off bluetooth if you have it enabled, and go with a full driver update. Check out the task manager and see if there is any program that consumes a lot of RAM or CPU or even writes a lot on the disk. If the problem is not hardware-related, this is how you will find it - but hopefully just disabling bluetooth and updating drivers will fix it.

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