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DNS Probe Finished No Internet: How to Fix

DNS Probe Finished No Internet: How to Fix

The DNS_PROBE_FINISHED_NO_INTERNET alert when loading a webpage is tricky, especially when you rely heavily on the Internet. In addition, the issue often appears out of nowhere, disappears sporadically, and occasionally returns.

Fortunately, fixing this issue isn’t always a headache. In this quick guide, you’ll learn what causes the DNS error and how to troubleshoot it. 

Quick Summary

  • A DNS probe error can result from configuration, connectivity, browser, security, and malware issues.
  • You can fix DNS probe errors by using a specific DNS server address, clearing your cache, and renewing your IP.

What Causes the DNS Probe Error?

The DNS (Dynamic Name Servers) error suggests that your browser cannot establish an Internet connection because it can’t resolve the DNS to an IP address. There are several potential causes for this error, including the following:

DNS Configuration Issues

Your DNS settings may be misconfigured or unresponsive. Cached DNS data may be outdated or corrupted.

Network Connectivity Issues

Your Ethernet cable may be damaged or improperly connected using a wired connection. On the other hand, WiFi users experiencing this issue might be encountering weak signals or interference.

Firewall or Security Software

Some security measures block or interfere with DNS requests.

Browser

Occasionally, the problem may be specific to your browser, though the DNS error is more common on Google Chrome.

Malware or Adware

Malicious software can alter DNS settings or interfere with your Internet connection. You can eliminate potential threats by running a malware scan on your computer.

How to Troubleshoot the DNS Probe Error

Depending on the source of the problem, you can try these fixes to resolve the DNS probe error.

Use a Specific DNS Server Address

  1. Right-click on the network icon on the lower right side of the screen and select “Open Network and Sharing Center” or “Open Network & Internet Settings.”
  2. Click on your internet connection (the Local Area Connection or Wireless Network Connection). Click the “Properties” tab.
  3. Alternately, depending on the OS you’re using, scroll down and click “Network and Sharing Center” as seen below:

4. On the left side of the new window, click “Change Adapter Settings.” Right-click the network adapter and select “Properties.”

5. Find “Internet Protocol Version 4 (TCP/IPv4)” in the new window. Click it (don’t uncheck the box) and click “Properties” below it.

6. In the new window, you’ll likely have the “Obtain DNS Server Address Automatically” ticked under the area directly related to the IP. Tick the “Use the Following DNS Server” option.

7. Manually enter the OpenDNS values:

In the first field (Preferred DNS Server) type: 208.67.222.22

In the second field (Alternate DNS Server) type: 208.67.220.220

8. Tick the box that says “Validate Settings Upon Exit” and hit the OK button.

You should also change the DNS values here if you have Internet Protocol Version 6 in your network settings. You’ll follow the same steps listed above, except step four. Instead, select to see the properties for Internet Protocol Version 6 (TCP/IPv6).

Clear Your Browser Cache

If the DNS probe error results from a problematic cache, clear it:

  1. Open Google Chrome and click the three dots in the top right corner. Go to “Select More Tools” and “Clear Browsing Data.”
  2. You can select the data you want to clear according to a time range or clear everything. 

Renew Your IP Address

Your computer receives a unique IP address whenever it connects to an Internet service provider. This address makes each device on a local network identifiable for quick and accurate data transfer.

A DHCP (Dynamic Host Configuration Protocol) assigns your device an IP, though this “lease” won’t automatically renew, causing connectivity problems. Thus, you may need to renew the IP yourself. Here’s how to do it:

  1. Tap the Windows logo button on your keyboard.
  2. When the Start menu appears, type CMD and click on “Run as Administrator Under Command Prompt.”
  3. Click “Yes.”
  4. When the Command Prompt window appears, type the following lines, hitting the Enter button after each line:
    1. ipconfig/release
    2. ipconfig/renew
  5. Restart your computer.

Do you still have problems after trying our suggested fixes? Let us know by commenting below and we’ll do our best to help you out!